Frequently Asked Questions:
For Pet Services
See below for answers to all the most frequently asked questions. If you don't see the answer you are looking for, please contact us.
WHAT VACCINES AND MEDICATIONS DOES MY PET NEED BEFORE STAYING AT THE KENNEL?
Current Rabies inoculation (Dog and Cat) – Copy of Rabies Certificate, signed by your vet
Distemper combo, i.e.:
- DA2PPL (Dog)
- Kennel Cough Intranasal (good for 6 mo.)
- Oral (good for 1 year)
- Shot (good for 1 year) if boosted 30 days after original shot
Tick and Flea Preventative (Dog and Cat), Advantix Plus, Seresto Collar,
Over the Counter: Advantage or Advantix Plus, Seresto Collar
From Your vet: Bravecto, Nexguard, Simparica, Vectra. Please be careful of where you purchase your products as there are counterfeit products and knock offs that are harmful to your pets and do not work.
Cats: Rabies (and certificate) and whatever your vet recommends
DO I NEED TO BRING IN FOOD FOR MY PET IF HE/SHE IS STAYING IN THE KENNEL?
Bringing you own food keeps the dog at a consistent healthy home living feeling.
You should bring in everything your pet will need with the exception of water and food dishes. If your pet has a favorite toy, blanket, or something with the owner's scent on it, bring it with him or her, as it will make his or her stay better.
Do you clip my pet's nails?
Yes. That is part of our grooming package. When your pet is groomed, he or she gets his or her ears and his or her nails clipped. This is not an extra charge except when ask for those services without a complete groom.
How much experience do your groomers have?
Our main groomer is also the owner of the kennel; she has more than 40 years of grooming experience with all breeds of dogs and the cuts associated with different breeds.
Do I need to schedule an appointment, or can I just bring my pet in?
I do not accept walk-ins at this time. An appointment helps us plan the rest of our day.
What kind of shampoo do you use?
I have a variety of shampoos on site and will use the most appropriate shampoo for your dogs coat type and skin needs. We also have a safe flea shampoo by Tropiclean. If your dog has been prescribed a special shampoo by your vet, we recommend you bring that to your grooming appointment.
What if my pet is on medications?
I will be more than happy to administer your pet's meds at no extra charge as long as they come with the original prescription bottles.
Dogs on seizure medication must be boarded alone to ensure that no other pets have access to that pet's medication. No Exceptions.
Is THE BUILDING HEATED AND AIR CONDITIONED?
DO YOU LET DOGS LOSE TOGETHER
WHAT ARE THE SHOALWATER'S HOURS
Kennel Pick Up and Drop Off Hours:
Monday - Saturday 8 AM - 9 AM
Monday - Sunday 7 PM - 9 PM
We are closed to the public on the 7 major holidays, but we are here for your dogs on those days!
Grooming is by appointment only.
Is There a Timeframe for Your Boarding Service?
Whether it's a three-day business trip or a two-week family vacation, it's always difficult leaving your pet behind while you are out of town. That is why when selecting a boarding service, you need to ensure that you choose the best. By picking Bed & Board At Shoalwater Kennel, you are guaranteeing that this is the case. I cut no corners in the delivery of pet care excellence and you shouldn't either. Our service can be as long or as short as you require. In general, most pets stay with us between ten to fourteen days.
Why Is it Important to Treat Your Pets to Regular Nail Care Treatments?
Failing to have the nails of your pet clipped and maintained correctly could prove extremely costly for your home. Wooden floors, freshly painted walls or wooden chair and table legs could all become a playground for a cat, dog or even rabbit with excessively long nails. So, to ensure the upkeep of your home, you need to treat your pet to regular nail care treatments from us.
That being said, as bad as long nails are for your home, they are a lot worse for your pet. Failing to cut, your pet's nails can result in injuries ranging from torn nails to arthritis. This is particularly true for dogs' nails as they are curved, so if they grow too long they can dig into their paw pads and cause extreme pain. To avoid inflicting this level of pain on your pet, make sure that their nails are treated regularly.